Policies

Check-In, Check-Out, and Lobby Hours

• Check-In time is 3 p.m.
• Check-Out time is 11 a.m.
• The lobby is staffed from 8 a.m. – 12 p.m. and 2 p.m. – 9 p.m. every day. However, during pool season, we are staffing the office from 8 a.m. – 9 p.m. The office is closed daily from 12
  noon to 2 p.m. If you require a check-in time after 9 p.m., please contact us ahead of time to make arrangements for your afterhours check-in.
• Early check-ins and late check-outs must be considered on a case-by-case basis and are dependent upon availability. We will always try to check you in early if it is possible!
• Check-outs after 1 p.m. will incur an additional charge equal to one full night’s room rate and tax.

PAYMENT POLICY

A deposit equal to the first night’s accommodation and tax is due at the time of booking with the remaining balance due 48 hours prior to your arrival. For the casitas, a deposit equal to 50% of the entire stay is due at the time of booking with the remaining balance due 48 hours prior to your arrival. All rates are subject to applicable Santa Fe Gross Receipts at 8.19%, and Lodgers Taxes at 7% (Total 15.19%). Taxes are subject to change without notice. Securing a reservation with a credit card number or a deposit means you accept the terms and conditions of our Cancellation Policy, below.

CANCELLATION POLICY

If you cancel your reservation 6 days or more prior to your arrival date, we will refund your deposit in full. If you cancel 5 days or less prior to your arrival, you will be charged a cancellation fee equal to one night room and tax. Cancellations made 48 hours or less prior to your arrival will be charged a cancellation fee equal to the value of your entire stay. Your reservation is not cancelled unless you receive a cancellation confirmation e-mail issued by our office.

NO SMOKING

Smoking is NOT permitted in any guest rooms or public spaces at PTI. Smoking in a guest room will result in an additional cleaning and damage charge of $250. If you do smoke, please smoke outside and dispose of your waste properly and safely. There are waste buckets located throughout the property.

HANDICAP ACCESSIBLE ROOMS

We have one handicap accessible room with (2) queen beds available. Please call us directly to check availability and make a reservation. 505-982-1943.

HOUSEKEEPING

A mid-stay cleaning service is included for stays of four nights or more. Additional towels, pillows, blankets, iron/ironing board, humidifier available during your stay upon request. Daily housekeeping is available upon request. Contact us at 505-982-1943 or let us know at check-in and we will notify you of the cost.

DOGS? DEFINITELY!

We welcome well-behaved dogs and well-behaved dog owners at PTI. There is a one-time $50 fee to have up to two (2) pups sleep at the motel with you. Additional fees may be incurred if your pet causes damage to our rooms or property. Maximum of two (2) dogs per room. We are sorry, but no other types of pets (including cats, birds, reptiles, etc) are permitted in our guest rooms. Any animals that are in the rooms without notifying us will be assessed a fee of $150, which could rise if there are damages.

DAMAGES

By booking your reservation, you agree to pay for anything you or your pet damage on the Pecos Trail Inn property, including the buildings, furnishings, and grounds of the property.

AFTER HOURS ASSISTANCE

Although the front office is staffed until 9pm, we are here if you need us. If there is anything you need after our office has closed for the evening please contact us at the after hours number listed in the welcome book in the room, or on the front door of the property.

DIRECTIONS

The Pecos Trail Inn is located just off the Old Pecos Trail Exit from US 25 north or south. Head 1/2 mile north toward Santa Fe from the exit and the Pecos Trail Inn will be on the right side of the road.

Visit Us!

Book direct online right now or contact our office for assistance.
Call: 505-982-1943
Email: [email protected]

There are perks to booking directly with us! It saves you money over 3rd-party booking sites like Expedia and you’re able to work with us directly to change your reservation if needed. Book direct HERE.